0800 numbers

0800 numbers and similar free phone numbers have been used in many countries around the world for years. Free phone lines were initially developed in the USA as an alternative to collect calling, as although the line is free to use for the caller the recipient of the call will incur a cost. In the UK free phone lines are always given 0800 numbers and they are free to call from any UK landline.

However, these numbers are not free to call from mobile phones and the charge that the user will incur depends upon their network operator. However, whenever you call 0800 numbers from a mobile phone you will be reminded that the call isn't free, so you have the option to continue and be charged or to hang up.

0800 numbers are usually used by a variety of different companies and firms for their customer support or help lines. Although, these 0800 numbers cost them to run they are typically quite beneficial as people are often more inclined to call a 0800 number than one that will cost them. As a result a company can attract some new customers by running 0800 numbers that potential customers can call for free.

Also, utilising these numbers for after sales service lines is quite a frequent occurrence. This can significantly improve customer satisfaction as many business run premium rate lines for their customer service centres, which can lead many customers to become frustrated.